Twinklevolt operates as a specialized manual software testing and validation service provider based in Thailand. We help businesses ensure their software works correctly before it reaches users. When you work with us or visit our website, we collect certain information to provide our services effectively.

Our business address is Long Had Bangsaen Soi 4, Saen Suk, Chon Buri District, Chon Buri 20130, Thailand. You can reach us at +6642221960 or support@twinklevolt for any privacy-related questions.

We collect information in several ways when you interact with our services:

We don't collect sensitive personal data unless specifically required for a testing project and with your explicit consent.

Your information helps us deliver quality testing services and maintain professional relationships:

• Providing manual software testing and validation services
• Communicating about projects, timelines, and deliverables
• Processing payments and maintaining billing records
• Improving our services based on feedback and usage patterns
• Sending relevant updates about our testing capabilities
• Complying with legal requirements and business obligations

We use your information only for legitimate business purposes directly related to our testing services. We don't sell personal information to third parties or use it for unrelated marketing.

We share your information only when necessary for business operations or legal compliance:

We never sell your personal information for marketing purposes or share it with unrelated third parties without your consent.

Under Thai data protection laws and our commitment to privacy, you have several rights regarding your personal information:

To exercise these rights, contact us at support@twinklevolt or +6642221960. We'll respond within 30 days and verify your identity before processing requests.

We protect your information using multiple security layers appropriate for a software testing business:

• Encrypted data transmission using industry-standard SSL/TLS protocols
• Secure cloud storage with access controls and regular backups
• Employee training on data handling and confidentiality requirements
• Regular security assessments and system updates
• Physical security measures at our Chon Buri office location
• Client project data isolation to prevent cross-contamination

While we implement strong security measures, no system is completely foolproof. We continuously monitor and improve our security practices to protect your information effectively.

We keep your information only as long as necessary for legitimate business purposes:

We regularly review stored information and delete data that's no longer needed. You can request earlier deletion of your information by contacting us directly.

Our primary operations are based in Thailand, but we occasionally use international service providers for specific business functions like cloud storage or communication tools.

When we transfer your information outside Thailand, we ensure appropriate safeguards are in place, including contractual protections and security requirements that meet or exceed Thai privacy standards.

We'll notify you if your information will be processed in countries with different privacy laws and explain the protections we've implemented.

Our website uses cookies and similar technologies to improve functionality and understand usage patterns:

• Essential cookies: Required for basic website operation and security
• Performance cookies: Help us understand which pages are most useful
• Functional cookies: Remember your preferences and settings

You can control cookies through your browser settings, though disabling certain cookies may affect website functionality. We don't use cookies for extensive tracking or behavioral advertising.

We update this privacy policy periodically to reflect changes in our practices, services, or legal requirements. When we make significant changes, we'll notify active clients by email and post the updated policy on our website.

The effective date at the top of this policy indicates when changes were last made. We encourage you to review this policy occasionally to stay informed about how we protect your information.